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Archive for November, 2017

Enriching Lives: Jose Sosa

Tuesday, November 21, 2017 @ 01:11 PM  posted by jbuytaert
Last Friday was just a Jose Sosa day. Not once, not twice, but three times that day I heard raving reviews about our newest Complex Rehab Technician.
The first was from a longtime referral know to bit a bit tough. In her words, “Jose is amazing, by the way…” The second was from a client who had been demoing several chairs, each time she requested Jose. “Jose just knows his stuff…” The third instance was when Jose dropped off of a power chair, I followed up with a phone call later that afternoon to see how it was working for him. She said, “we just loved Jose.” He wife said that Jose took his time to explain everything and to get the power chair adjusted, “he put my husband to sleep, but in a good way! He made the chair so comfortable, he was sleeping before Jose walked out the door!”
Making connections with both referrals and clients is something Jose does very well.  His confidence and skill puts our customers at ease.  It makes our job infinitely easier when the customer understands how to operate the equipment and is happy with the demo. Thanks, Jose, for enriching these lives.

November is COPD Awareness Month

Friday, November 17, 2017 @ 09:11 AM  posted by jbuytaert

The Emotional Side of Ostomy Surgery

Friday, November 17, 2017 @ 09:11 AM  posted by jbuytaert

Learning to live with an ostomy takes time. In the first weeks after surgery, you may experience a whole new range of emotions: sadness, anger, frustration, confusion. This is normal. With the right support, these feelings will be temporary.

Click HERE to learn more about dealing with your emotions after ostomy surgery.

Friday, November 17, 2017 @ 09:11 AM  posted by jbuytaert

Mail-order market for diabetes on precipice of disaster

Monday, November 13, 2017 @ 10:11 AM  posted by jbuytaert

As Arriva prepares to close, stakeholders expect increased pressure on an already shaky infrastructure
by: Theresa Flaherty

Courtesy of the HME News

Friday, November 10, 2017

CORAL SPRINGS, Fla. – With Arriva Medical, the largest mail-order supplier of diabetes testing supplies, closing its doors at the end of the year, industry stakeholders predict chaos.

Arriva serviced 450,000 Medicare beneficiaries in 2016, according to the latest information in the HME Databank.

“This is a disaster,” said Tom Milam, an industry consultant. “I think CMS has to find a way to react to this, but there’s no other firm out there that has the infrastructure or capacity to service but a small fraction of these beneficiaries.”

Earlier this year, Arriva Medical lost an appeal seeking to reinstate its Medicare billing privileges. CMS revoked those privileges in 2016, alleging the provider submitted 211 claims for deceased patients between April 15, 2016, and April 25, 2016.

Also closing, according to an article in the Sun Sentinel, is Boca Raton-based American Medical Supplies, which serviced 33,000 beneficiaries in 2016, according to the HME Databank. Both companies are owned by Alere, which was recently acquired by Abbott Laboratories.

That leaves just nine mail-order companies to serve all Medicare beneficiaries, say stakeholders.

“There were a lot of concerns in that sector to begin with,” said Tom Ryan, president and CEO of AAHomecare. “The infrastructure of the traditional DMEPOS suppliers is crumbling before us and all these closures put a strain on the infrastructure. It all comes back to access, access, access.”

Fueling those access problems: low reimbursement rates, which have been reduced 71% to a low of $8.32 for a box of test strips since the mail-order program first kicked off in 2011.

“I have spoken to some of the skeletons of providers who have been excluded from the program and they have said at the current reimbursement there’s no way they’d do it,” said Milam.

While CMS has long touted the program’s savings, others, including the American Association of Diabetes Educators, the American Association of Clinical Endocrinologists and the Diabetes Access to Care Coalition, say the low reimbursement rates have meant beneficiaries can’t access their preferred brands and must use inferior brands—all of which can lead to poor health outcomes and an increase in death and hospitalizations.

“All the patient groups have asked for the program to be suspended,” said Nancy Johnson, a former U.S. Congresswoman and retired policy analyst with deep knowledge of the competitive bidding program. “The bidding process was clearly deficient: when you reduce payments by 71%, it’s probably overkill.”