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People for Quality Care Launches Consumer Access Survey

Wednesday, April 3, 2019 @ 07:04 AM  posted by jbuytaert
Waterloo, Iowa – People for Quality Care launched a survey on April 1 asking end users of home medical equipment (HME) and supplies and family caregivers to evaluate the impact of Competitive Bidding on beneficiary access to care during the gap period of the program.

“Ensuring we understand the direct impact that Competitive Bidding is having on consumers and caregivers is critical in helping us communicate their issues to elected officials,” says Rob Duryea, director of People for Quality Care.

This survey is intended to help assess beneficiaries’ experiences obtaining HME supplies and services impacted by the Competitive Bidding program across former competitive bidding areas (CBAs), rural areas, and non‐bid, non‐rural areas. While primarily targeting Medicare beneficiaries, the survey is also open to those with other insurance who have been impacted by the ripple effect of the Medicare program. This nationwide survey will be open until Friday, April 26. Findings from the survey can aid in discussions with policy makers and shapers about the impact of the program and rates stemming from it.

Suppliers are encouraged to assist in raising awareness of the survey and share the survey link, available here, with their customers and local consumer groups.

“The 2016 Dobson DaVanzo patient access survey was an instrumental tool in uncovering some of the significant challenges that end users, case managers, and suppliers faced when Competitive Bidding expanded nationwide and helped pave the way for meaningful relief through the IFR and ESRD Final Rule,” recalled Ashley Plauché, legislative partner for People for Quality Care and manager of Government Affairs for AAHomecare.

“By adopting the basic principles of that survey into this new outreach effort,” Plauché explained, “we will get meaningful, current intel that highlights the real‐world impact this program is having during the gap period and beyond. This information is critical to legislators and regulatory bodies who are tasked with the responsibility of preserving beneficiary access to care under the Medicare benefit.”

“Our number one priority for conducting this survey is to hear from people who are struggling to get quality HME and supplies so that we can assist in sharing their story,” says Rose Schafhauser, state association partner for People for Quality Care and executive director of MAMES and SWMESA.

For more information, industry stakeholders may contact People for Quality Care by emailing or visiting the People for Quality Care website.

Enormous changes are coming to Competitive Bidding. One difference you need to prepare for includes updates to the bidding process. Unlike in previous years, the Round 2021 clearing price is set by the last guy in.

When you attend Mark Higley’s can’t-miss workshops at Medtrade Spring, you will learn how this can raise prices by 15-20%!

Be sure to register for his two informative workshops:

Competitive Bidding – Preparing the Industry for a New Round

Tuesday, April 16 | 8 a.m. – noon

Mariners A W2 – Mandalay Bay Convention Center

Mark and VGM partner experts will lead a hands-on workshop on the new round of Competitive Bidding for 2019, as well as host extensive question and answer periods.


*Note: You need to be registered for Medtrade to attend. You will be prompted to either login or register for Medtrade. Then, you will need to add the workshop to your account through the Registration and Pricing page. Please contact Medtrade at 800-465-5514 with any questions about registering for this workshop.

Tips and Strategies for Competitive Bidding Round 2021

Wednesday, April 17 | 11:30 a.m. – 1 p.m.

Coral B – Mandalay Bay Convention Center

During this exclusive lunch for VGM members ONLY, Mark will share insights and changes relating to the new Competitive Bidding program. Seating is limited, so make sure you register today!


We’re looking forward to seeing you there!

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