Phone: (651) 644-9770

General Provisions
Starting July 1, 2017, Minnesota Health Care Program (MHCP) recipients are required to have a face-to-face encounter with a physician and certain authorized non-physician practitioners before ordering certain medical equipment, appliances and supplies within six months before the start of service (initial dispensing date).

  • Non-physician practitioners including a nurse practitioner, clinical nurse specialist or physician assistant are authorized to conduct face-to-face encounters.
  • Nurse practitioners and clinical nurse specialists are required to work in collaboration with a physician.
  • Physician assistants are required to work under the supervision of the physician.
  • Only DME items subject to the face-to-face rule by Medicare are subject to the rule by MHCP. A list of items subject to the face-to-face rule may be found in the DME List of Specified Covered Items (PDF).
  • Face-to-face encounters may occur through Telehealth. See Telemedicine for more information.
  • The rule applies to managed care effective January 1, 2018, in order to align managed care and fee-for-service.

Exclusions: nurse midwives, audiologists and podiatrists

Face-to-Face Documentation

  • Providers must maintain written or electronic documentation of face-to face encounters on file and available to DHS upon request. Documentation must include:
  • The identity of the physician or non-physician practitioner who conducted the face-to-face encounter. Non-physician practitioners are authorized to complete the documentation requirements with a signature from the ordering physician included in the documentation.
  • The date of the face-to-face encounter.
  • The specific diagnosis or medical condition that was the reason for the face-to-face encounter and ordered service.
  • Documentation of face-to-face encounters by the physician or non-physician practitioner may be included in clinical and progress notes and discharge summaries.
  • Documentation for the medical supplier’s records may be copies of physician notes, documentation of a phone call to confirm the face-to-face, or a written summary from the physician. All forms of documentation must include the identity of the physician or non-physician practitioner who completed the face-to-face encounter, the date of the face-to-face encounter, and the specific diagnosis or medical condition that was the reason for the face-to-face encounter and ordered service.

Ongoing Services

Ongoing services are not subject to the face-to-face rule. A face-to-face encounter is only required for new medical equipment, supplies or appliances.

Provided by Handi Medical Supply

Online Ordering at

Friday, July 7, 2017 @ 01:07 PM  posted by jbuytaert

Handi Medical Supply introduces new sales team member

Wednesday, July 5, 2017 @ 02:07 PM  posted by jbuytaert

We need your help in order to help respiratory patients!

Wednesday, July 5, 2017 @ 10:07 AM  posted by jbuytaert
Jul 3, 2017 11:18 AM
Anne Marie Hummel

In compliance with certain statutory requirements, the Centers for Medicare and Medicaid Services (CMS) has recently adjusted payment rates for durable medical equipment in non-competitive bid/rural areas based on competitive bid pricing, resulting in significant reductions which are impacting Medicare beneficiary access to needed equipment, especially oxygen.

AAHomecare has asked for our help in a drive to gain Senate support for a sign-on letter to Secretary Price and CMS Administrator Verma asking them to make regulatory changes to protect access to home medical equipment in these areas.  Time is of the essence. Senators John Thune (R-SD) and Heidi Heitkamp (D-ND) have begun circulating the letter and have set a deadline of July 6 to gain co-signers. We just learned about this Friday when most folks were in travel status from Summer Forum.

The process is very simple and is much like our CAP Connection.  All you need do is access their site at:…

Put in your zip code and it will bring up your Senators name(s) and a draft letter for you to send.  A copy of the letter Senators Thune and Heitkamp plan to send is included in that link.

We know the deadline is tight, but we want to protect our respiratory patients who are impacted by these changes, so ask your Senator(s) now to sign-on to the letter and help make a difference.

Permobil Government Affairs Newsletter – June 2017

Friday, June 30, 2017 @ 07:06 AM  posted by jbuytaert