Phone: (651) 644-9770

Coming soon to Handi Medical Supply – sam Sport

Thursday, January 12, 2017 @ 04:01 PM  posted by jbuytaert

From the HME News
by: Liz Beaulieu – Tuesday, January 3, 2017

ATLANTA – Despite the challenges in the HME industry, now is not the time to overlook best practices related to staffing, said a panel of top providers at Medtrade in November.

Mike Bailey said a key to his company’s success is spending time not only on external customers but also internal customers.

“We’re always asking ourselves, ‘What do we do to surprise and delight (our employees)?’” said Bailey, CEO of Handi Medical Supply in St. Paul, Minn., one of four panelists for a session titled “Hear From Your Peers…Best Practices That Make an Impact.”

Bailey says he has been known to send letters to the family members of his employees as a way to thank them for their support, creating what he likes to call “advocates” for employees and the company in their homes.

Get them in early

With a low unemployment rate, providers have had to get creative to draw talent. Patty Mastandrea said her company holds job fairs and has found them to be a great way to attract good candidates for entry-level positions like customer service reps and drivers.

“It’s like speed dating,” said Mastandrea, COO of MedCare Equipment Co. in Greensburg, Pa. “We screen them for 15 minutes, put their information in a folder, and ask them to apply online.”

Doug Coleman said his company uses “working interviews,” asking potential hires to come in and work for a day.

“If they get in the environment and they’re horrified, we know it’s time to move on,” he said.

Measure them

David Baxter said his company identifies what it expects from each position, top to bottom. If you’re a driver in a metro area, for example, you have to make 13 stops per day; if you’re in a rural area, it’s 15.

“You have to be transparent,” said Baxter, president of Medical Necessities in Columbia, Tenn.

What happens when employees don’t meet expectations?

“We hold team members accountable to the metrics we create for each position and those that don’t meet those metrics are asked to leave,” Bailey said. “I don’t know how to make that warm and fuzzy.

Communicate with them, often

While money is a great motivator, providers said open communication goes a long way toward engaging employees. Baxter said his company regularly publishes a newsletter that answers questions that employees have.

“The simplest thing is communication,” he said. “What is going on in the organization? You want them to feel empowered.”

Handi Medical Supply now carries DebriMItt

Wednesday, January 4, 2017 @ 08:01 AM  posted by jbuytaert

Get your SoClean CPAP cleaner at Handi Medical Supply!

Friday, December 30, 2016 @ 08:12 AM  posted by jbuytaert

The world’s first automated CPAP cleaner and sanitizing machine

Introducing a faster, easier, more effective way to clean CPAP equipment.  The SoClean CPAP cleaning unit kills 99.9% of CPAP germs and bacteria in your mask, hose and reservoir with no disassembly, no water, and no chemicals.

It’s the safer, healthier way to breathe cleaner and have a better CPAP experience.


Sanitize all of your entire CPAP equipment without removing the CPAP mask, hose, or reservoir.


Eliminates 99.9% of CPAP germs, bacteria, viruses, and mold safely and naturally with no water or chemicals needed!


CPAP cleaning shouldn’t take you away from the rest of your day. The automated CPAP cleaning cycle does the work for you.

The SoClean CPAP cleaner and sanitizing machine uses activated oxygen cleaning to eliminate any mold, bacteria, and viruses that may be lingering in your home CPAP machine. Learn more at

Winter time – time for lotions

Wednesday, December 21, 2016 @ 07:12 AM  posted by jbuytaert

We all know that winter skin is dry and can be itchy and flakey. A good lotion always feels great. Handi Medical Supply carries many brands of lotion for every need! Our consultants can help you choose. We carry unscented to some that smell delicious; come in and smell for yourself.

Did you know that dry skin is more prone to skin tears? It is known that moisturizing can lower skin tears by 50%. Get healthy skin today!